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If your chapter is not appearing on the NHSDA website, there are several possibilities:
A. If you are unable to locate your chapter in the Chapter Search, please try being less specific in your search. For example, if you attend Pretend High School for the Arts in Silver Spring, MD, try typing just the word "Pretend" in the school name field, and leaving the City and State fields blank as you run your search.
B. If the NDEO Institutional Membership affiliated with your NHSDA chapter has at any point expired, your chapter has automatically closed. Please contact an NDEO staff member (nhsda@ndeo.org) for assistance. We will reactivate your chapter for you. Please do not complete a new chapter application if your school has a previously active chapter in our online system
C. If you have not previously applied for a chapter of the NHSDA, please follow the instructions below to do so:
If you have forgotten your username or password, please email nhsda@ndeo.org.
When you have received the email confirmations for all of the students for the current induction cycle:
Before you can approve your students for induction, they will need to apply for induction online by following the steps below:
You can view a list of all students who have applied for induction into your chapter by following these steps:
Once the chapter sponsor is logged into their account they will go to the NHSDA portal and you can order cords and pins there.
NDEO guarantees shipment of items within 3 weeks of the date of payment. Expedited shipping may be offered for an additional fee, but is not always available. Please contact nhsda@ndeo.org to request expedited shipping.
Please place your order online before emailing nhsda@ndeo.org to request an invoice.
NDEO’s policy is that payment must be received in full before certificates or merchandise will be shipped. A purchase order is not considered payment; a check or credit card payment must be received in order for NDEO to ship NHSDA certificates or merchandise. If you have questions or need to request a special arrangement based on your school’s purchasing policies, please contact our Director of Finances Vilma Braja at vbraja@ndeo.org . Special arrangements may be made on a case-by-case basis and only in rare circumstances. Any special arrangement will result in a delay to your order, so please contact us at least one to two months in advance of your induction or graduation date to get the process started.
To request a replacement chapter certificate please contact nhsda@ndeo.org, please note that all reprinted/replacement chapter certificates cost $4. The cost stays the same even if you are requesting a PDF version of the certificate.